Warranty policy
During using if there is any problems or errors that users can contact directly with Company Service Center or Customer Care Unit of the company for assistance.
Contents
During using if there is any problems or errors that users can contact directly with Company Service Center or Customer Care Unit of the company for assistance.
I- Warranty
*Warranty Period: This is the time that EMIN is responsible for receiving and solving the warranty for the products provided by EMIN, which was on the warranty card and stamp.
* Valid warranty card: Is the warranty card issued by EMIN and provided with the product that was stamped by EMIN.
The warranty card is issued by EMIN and attached with the product stamped by EMIN, the warranty form must be in specified form, not separated – not pieced, production code on the warranty card must be the same as the code of
* Valid warranty stamp: This is a sticker that EMIN paste on each product, no patchwork or no repairing, peeling,
II-General policy
EMIN applies the warranty policy nationally
Product
III. What is covered?
- Products are guaranteed with
- With EMIN warranty card
- Products are renewed: Products must meet the above warranty conditions and defects caused by manufacturer production that EMIN cannot repair will be changed by a new one.
IV- What is not covered?
- The product has expired on the warranty card or the warranty card lost.
- Warranty seals are torn, broken,
- Warranty card does not specify the serial number and date of purchase.
- The number on the machine
- The product is damaged due to mechanical deformation, damage due to human causes such as dropping, broking, impacting, scratching, distortion, moisture, leaking, flowing or fire, natural disaster, electric shock, and explosion.
- The product with signs of damage caused by rodents or insects.
- The product is used improperly, using wrong voltage regulation.
- Unauthorized dismantling,
V-Service after warranty
Devices and products purchased from has expired or under non-guaranteed conditions will be repaired by EMIN Service Center at preferential prices or supported for repairing at EMIN.
VI- Location of warranty
SERVICE CENTER
Phone: (024) 353.812 .69 - Fax: (024) 351.90 3.60 - Email: hn@emin.vn
Website: http://www.emin.vn
Support time: 8h00 - 17h30 except Saturday, Sunday, holidays.
GENERAL DIRECTOR